Stay Ahead with Smart Alerts
Destiny Patrol’s Alerts & Escalations module ensures critical events never go unnoticed. Receive automatic notifications, track escalation chains, and verify that every alert is acknowledged and resolved on time.
Real-Time Alerts
Instantly detect and respond to incidents such as missed patrols, overdue reports, or system errors. Automated alerts are sent to the right personnel via app notifications, SMS, or email for immediate action.
Configurable Escalation Policies
Set up custom escalation rules to ensure accountability. Define multi-level escalation chains that automatically notify supervisors and managers if a critical alert is not acknowledged within a set time frame.
Acknowledgement & Tracking
Each alert includes acknowledgment tracking with time stamps and user actions. Supervisors can monitor who responded, when the issue was addressed, and how it was resolved for complete visibility and accountability.
Escalation Timeline
Visualize how each alert progresses through multiple escalation levels. Track notifications, acknowledgments, and resolution times in one centralized timeline view to simplify incident management.
Automated Notifications
Customize notification methods and frequency per severity level. Receive real-time updates via SMS, push alerts, or email when issues occur or escalate beyond set thresholds.
Reporting & Audit Logs
Generate detailed audit logs for every alert, showing who was notified, when, and what actions were taken. Use the reporting dashboard to analyze response times, escalation frequency, and resolution performance.
Key Features
- Real-time automated alerts
- Multi-level escalation chains
- SMS, Email & Push notifications
- Acknowledgement tracking
- Configurable severity levels
- Comprehensive audit logs & reports
Stay in Control
Never miss a critical update again. Set up custom alerts and escalation workflows to match your organization’s needs. Contact us at 1-888-342-4833 or info@destinypatrolsoftware.com to learn more or request a demo.